Cancelation Policy FAQs

Our goal is to create fun and encouraging art events that give you confidence and inspire you to create, so you and your children can experience all the benefits of art and creativity in your life.

Here are some frequently asked questions (FAQs) about our cancelation policy for events like art camps, classes, or parties. Please read the full and official cancelation policy in our Terms of Use.

What if I can’t make it to the class/camp/lesson/party I registered for?

Single Events

If you (or your child) can’t make it to a single event, like an art camp or party that you already paid the registration fee for, you are welcome to send a friend in your place. If you would like a refund of your registration fee, you must request it 48 hours in advance by email to admin@ridgelightranch.com

If you are the Party Organizer for an event where you have paid the deposit and will pay the remainder of the fee, but you need to cancel the party, you must request a refund 48 hours in advance by email to admin@ridgelightranch.com

Recurring Events

If you would like a refund of your registration fee prior to the first class starting, you must request it 1 week (7 days) before the FIRST class in the series, by email to admin@ridgelightranch.com. This gives us time to notify people on the wait list that a slot has opened up.

If you (or your child) can’t make it to a single day of a recurring event, like a weekly art class that you already paid the registration fee for, no refunds are available, however, we will do our best to send you a summary of the material covered that day.

Private Lessons

If you (or your child) can’t make it to a private lesson you registered for, you must notify us 48 hours in advance by email to admin@ridgelightranch.com. We would prefer to reschedule the lesson for a new time, but are willing to provide a refund if needed.

What if the class/camp/party doesn’t have the minimum number of participants? 

If the event does not have the minimum number of participants 24 hours in advance, we may cancel the class. In this case, all registration fees will be refunded.